|Job Title||Admin Assistant|
|Description||The CSR is responsible to service calls from agents, policy holders and others relating to billing, policy and claims questions a timely and professional manner. Provides service directly or refers calls to the appropriate resource.
Interacts and provides customer service to all internal and external customers of Island Insurance Companies, including difficult or irate customers by phone or in person to deliver the best service possible.
The CSR works closely with the underwriting teams to provide clerical, rating and data entry support; and be able to solve practical problems in accordance with guidelines and procedures.
Receives and processes charge card payments utilizing charge card terminals and to provide summary totals to Accounting.
HiEmployment is an equal opportunity employer. This listing was last updated on July 27, 2016.